ind96 Terms & Conditions

In these Terms & Conditions, the following terms carry the meanings set out below unless the context requires otherwise:

• "Platform" means the ind96 website at https://ind96.cam, including all subdomains, mobile interfaces, and applications operated by the Operator.
• "Member" or "you" means any individual who has registered a verified account on the Platform.
• "Operator" or "we" or "ind96" means the internationally licensed entity that owns and operates the Platform.
• "Account" means a unique registered user profile on the Platform associated with a single verified identity.
• "Balance" means the total of real-money funds credited to a Member's Account, excluding any bonus amounts subject to active wagering requirements.
• "Bonus Funds" means any promotional credits, free bets, cashback amounts, or other non-withdrawable incentive credits awarded by the Operator.
• "Wagering Requirement" or "Rollover" means the total value of bets a Member must place before Bonus Funds or associated winnings become eligible for withdrawal.
• "KYC" (Know Your Customer) means the identity and address verification process required before withdrawals can be processed, including submission of a valid Indonesian National ID (KTP Nasional) and supporting documentation.
• "IDR" or "Rp" means Indonesian Rupiah, the sole currency of the Platform.
• "Sportsbook" means the sports betting vertical of the Platform covering football (including BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, and international tournaments), togel (Indonesia's traditional numbers lottery), and other sports markets.
• "Prohibited Jurisdiction" means any country or territory from which the Operator does not accept registrations, as updated by the Operator from time to time.

2.1 By completing the registration process on the Platform, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated by reference into this agreement.

2.2 Your continued use of the Platform following any amendment to these Terms & Conditions constitutes your acceptance of the updated terms. It is your responsibility to review these terms periodically. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

2.3 If you are acting on behalf of a legal entity, you represent and warrant that you have the authority to bind that entity to these terms. Personal wagering accounts may not be used for commercial or business purposes.

3.1 To register and maintain an active account on ind96, you must satisfy all of the following eligibility criteria at all times:

• You must be a natural person (not a corporation, trust, or other legal entity).
• You must be at least 21 years of age. ind96 strictly enforces a 21+ age policy on all accounts without exception.
• You must be a resident of Indonesia or otherwise accessing the Platform from a jurisdiction where online betting is not expressly prohibited by applicable law.
• You must not be a current employee, director, officer, contractor, or close family member of an employee of the Operator or any of its affiliated entities, subsidiaries, game suppliers, or payment processors.
• You must not have been previously excluded or self-excluded from ind96 or any affiliated platform.
• You must have full legal capacity to enter into a binding agreement under the laws applicable in your jurisdiction.

3.2 The Operator reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation within a reasonable time frame may result in account suspension or permanent closure.

4.1 Each individual may register and maintain only one (1) active account on the Platform. The existence of duplicate accounts, whether detected at registration or at any later point, will result in the closure of all associated accounts. Balances held in duplicate accounts may be forfeited at the Operator's sole discretion.

4.2 During registration, you must provide accurate, current, and complete information including your full legal name as it appears on your KTP Nasional, date of birth, residential address, active mobile number, and a valid email address. You must promptly update your account details if any of this information changes.

4.3 You must nominate a bank account or e-wallet (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, or LinkAja) registered in your own name for the purpose of deposits and withdrawals. ind96 does not process transactions to or from third-party payment accounts.

4.4 The Operator may, at its sole discretion, decline any registration application without being required to provide a reason for the refusal.

4.5 By registering, you consent to receiving service-related communications from ind96 at the email address and mobile number provided. Marketing communications are subject to your separately stated preferences.

5.1 You are solely responsible for maintaining the confidentiality of your login credentials, including your username, password, and any two-factor authentication (2FA) codes. You must not disclose your credentials to any other person under any circumstances.

5.2 Any activity conducted through your account — including bets placed, withdrawals requested, and personal details modified — is your sole responsibility, regardless of whether it was carried out by you personally. If you suspect unauthorised access to your account, you must notify ind96 support immediately.

5.3 ind96 will never contact you by email, live chat, or telephone to request your password. Any such request from a party claiming to be ind96 should be treated as fraudulent and reported to our support team.

5.4 The Operator is not liable for any losses arising from your failure to maintain the security of your account credentials.

6.1 All deposits must be made in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 20.000. There is no platform-level maximum deposit, although individual payment providers may impose their own transaction limits.

6.2 Accepted deposit methods include bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon, and e-wallet transfers via OVO, DANA, GoPay, ShopeePay, and LinkAja. Additional payment methods may be added or removed at the Operator's discretion with reasonable notice.

6.3 Deposits are credited to your account balance upon confirmed receipt by the Operator's payment processing systems. Bank transfer deposits are typically credited within minutes during standard banking hours. E-wallet deposits are generally credited in real time. The Operator is not responsible for delays caused by the Member's bank or payment provider.

6.4 Deposits must originate from payment accounts registered in the Member's own verified name. Third-party deposits are strictly prohibited. Any deposit identified as originating from a third-party account will be reversed and the relevant account may be suspended pending investigation.

6.5 The Operator does not charge deposit fees. However, your bank or e-wallet provider may apply their own transaction charges, for which ind96 accepts no responsibility.

7.1 Withdrawal requests may only be submitted once KYC verification has been successfully completed on your account. KYC requires submission of a clear copy of your KTP Nasional and, where requested, a recent proof of residential address and a selfie with your identity document.

7.2 The minimum withdrawal amount is Rp 50.000. Withdrawals are processed exclusively to the verified bank account or e-wallet nominated on the Member's account. ind96 does not process withdrawals to third-party accounts under any circumstances.

7.3 Withdrawal processing targets are as follows:

• Bank transfer (BCA, BRI, BNI, Mandiri): 15–60 minutes during business hours (08:00–22:00 WIB, Monday–Sunday).
• E-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja): Real-time to 15 minutes in most cases.
• Withdrawals submitted outside business hours or during Indonesian public holidays may take up to 24 hours.

7.4 The Operator reserves the right to request additional documentation before processing any withdrawal, particularly for large amounts or where unusual account activity has been detected. This is a standard AML (Anti-Money Laundering) procedure for the protection of all Members.

7.5 Withdrawals of Bonus Funds are only permitted once the applicable Wagering Requirement has been fully satisfied. Attempting to withdraw before the rollover is complete will result in the Bonus Funds and associated winnings being forfeited.

7.6 The Operator does not charge withdrawal fees. Your receiving bank or e-wallet provider may apply their own charges.

8.1 ind96 may offer bonuses, free bets, cashback promotions, reload bonuses, referral rewards, and other promotional incentives from time to time. Each promotion is governed by its own specific terms in addition to these General Bonus Terms.

8.2 Unless otherwise stated in the specific promotion terms, the following general bonus conditions apply to all bonuses issued by ind96:

• Bonuses are available to eligible Members aged 21 and above only.
• Each bonus offer is limited to one per Member, household, IP address, device, and payment method unless explicitly stated otherwise.
• Bonus Funds must be wagered the specified number of times (the Wagering Requirement) before any withdrawal is permitted. The applicable rollover multiplier is stated in each promotion's individual terms.
• Not all games contribute equally to the Wagering Requirement. Slots typically contribute 100%; live casino games, sportsbook bets, and togel (Indonesia's traditional numbers lottery) may contribute at a reduced rate as specified per promotion.
• Bonuses expire if the Wagering Requirement is not completed within the time limit stated in the promotion. Expired bonuses and any winnings derived from them are forfeited without compensation.
• The Operator reserves the right to amend, suspend, or withdraw any bonus or promotion at any time with reasonable notice. Bonuses already credited and partially wagered will be honoured under the original terms.

8.3 The Operator reserves the right to withhold or reverse a bonus where it reasonably suspects abuse, exploitation of promotional terms, or collusion between Members.

9.1 All bets placed on ind96 are subject to the specific rules of the relevant game or sports market, as published on the Platform. Members are responsible for familiarising themselves with these rules before placing any wager.

9.2 Once confirmed, bets cannot be cancelled or amended by the Member. It is your responsibility to verify all bet details — selection, stake, odds, and market type — before confirming.

9.3 In the event of a technical error, mis-priced odds, or a clear data feed error, the Operator reserves the right to void affected bets and return stakes. Winnings paid in error due to a system fault will be reclaimed from the Member's account balance.

9.4 The Operator may impose maximum win limits per bet or per event. These limits are applied at the Operator's discretion and do not affect the validity of any bet placed within those limits.

9.5 For mix parlay (accumulator) bets, if one or more selections within the accumulator are voided (e.g., due to match postponement), the void leg is removed and the accumulator is settled on the remaining selections.

9.6 For sports events that are postponed, abandoned, or declared void, the Operator's Sport-Specific Rules (published on the Platform) shall govern settlement. In general, if a match does not commence within 12 hours of its scheduled kick-off, all pre-match bets on that event will be voided and stakes returned.

10.1 The following conduct is strictly prohibited on ind96 and may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant authorities:

• Registering more than one account, or assisting another person to register an account for the purpose of circumventing restrictions.
• Providing false, misleading, or unverifiable identity information during registration or KYC.
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets or interact with the Platform without express written authorisation from the Operator.
• Engaging in or facilitating match-fixing, insider trading on sporting events, or any conduct that undermines the integrity of sports or gaming outcomes.
• Collusion with other Members to exploit the Platform, bonuses, or game mechanics.
• Attempting to reverse-engineer, decompile, or tamper with any part of the Platform's software, security, or data systems.
• Using the Platform to launder money or process funds related to unlawful activity.
• Deliberately exploiting software bugs or errors to gain an unfair financial advantage. Any winnings derived from exploiting known bugs must be reported to ind96 support immediately; failure to do so constitutes a breach of these Terms.
• Accessing the Platform from a Prohibited Jurisdiction using a VPN, proxy, or other circumvention technology.

11.1 ind96 reserves the right to suspend or permanently close any Member's account at any time, with or without prior notice, where the Operator has reasonable grounds to believe that:

• The Member has breached any provision of these Terms & Conditions.
• The Member has provided false or fraudulent information.
• The Member's account has been used for unlawful purposes.
• The Member has engaged in prohibited conduct as described in Clause 10.
• Continued operation of the account poses a risk to the integrity of the Platform or other Members.

11.2 A Member may voluntarily close their account at any time by contacting ind96 customer support. Voluntary closure requests will be processed within 5 business days. Any verified balance remaining in a closed account will be returned to the Member's nominated payment method after deducting any outstanding obligations.

11.3 Accounts subject to an active investigation will be suspended pending the outcome of that investigation. The Operator will endeavour to complete investigations within a reasonable time and notify the Member of the outcome.

12.1 ind96 provides the Platform on an "as is" and "as available" basis. While the Operator takes all reasonable measures to ensure continuous availability, we do not warrant that the Platform will be uninterrupted, error-free, or free of malicious code.

12.2 To the fullest extent permitted by applicable law, the Operator's total liability to any Member in respect of any claim arising out of or in connection with the use of the Platform — whether in contract, tort, negligence, or otherwise — shall not exceed the total amount deposited by that Member in the 30-day period immediately preceding the event giving rise to the claim.

12.3 The Operator is not liable for:

• Loss of profits, revenue, data, or goodwill, whether direct or indirect.
• Losses arising from network failures, banking system outages, or third-party payment provider errors.
• Any decisions made by a Member in reliance on information displayed on the Platform.
• Interruptions or delays caused by events outside the Operator's reasonable control, including but not limited to natural disasters, government actions, or telecommunications failures.

12.4 Nothing in these Terms & Conditions excludes or limits liability for fraud, death, or personal injury caused by the Operator's gross negligence.

13.1 All content on the ind96 Platform — including but not limited to the ind96 brand name, logo, website design, software, text, graphics, game interfaces, data feeds, and promotional materials — is the exclusive property of the Operator or its licensed content suppliers and is protected by applicable intellectual property laws.

13.2 Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial betting and gaming purposes only. This licence does not include the right to copy, reproduce, distribute, sell, or create derivative works from any Platform content without the Operator's prior written consent.

14.1 The collection, use, and storage of your personal data is governed by the ind96 Privacy Policy, which forms an integral part of this agreement. By registering an account, you consent to the data processing activities described in that policy.

14.2 ind96 will not sell your personal data to third parties for marketing purposes. Data may be shared with regulatory authorities, payment processors, KYC verification service providers, and law enforcement agencies where required by law or our licensing obligations.

14.3 All personal and financial data transmitted to and from the Platform is protected by 256-bit TLS encryption.

15.1 ind96 is committed to promoting safe and responsible gaming among all Members. We provide a suite of responsible gaming tools, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options.

15.2 Any Member who believes that their gambling behaviour is becoming problematic is encouraged to use the self-exclusion tool available in their account settings, or to contact ind96 support directly to request an immediate account suspension.

15.3 Full details of the responsible gaming tools and external support resources available are set out in the ind96 Responsible Gaming Policy.

15.4 ind96 strictly enforces its 21+ age policy. If you are aware of a minor using the Platform, please contact support immediately at [email protected].

16.1 The Operator reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to Members via email or an in-platform notification at least 7 days before taking effect, except where immediate changes are required by applicable law or our licensing authority.

16.2 The current version of these Terms & Conditions is always available at https://ind96.cam/terms-conditions. The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the Platform after any amendment constitutes your acceptance of the revised terms.

16.3 If you do not agree to an amendment, you may close your account before the revised terms take effect by contacting ind96 support. Closure requests submitted in this context will be processed promptly and any verified balance returned in full.

17.1 These Terms & Conditions are governed by, and construed in accordance with, the laws of the jurisdiction in which the Operator holds its international gaming licence. The Operator operates in compliance with the requirements of its licencing authority and applicable international anti-money laundering standards.

17.2 In the event of a dispute between a Member and the Operator, the Member should first contact ind96 customer support to seek an informal resolution. The Operator will endeavour to resolve all complaints within 10 business days of receipt.

17.3 If a dispute cannot be resolved informally, it shall be referred to binding arbitration under the rules of a mutually agreed arbitral institution. Both parties waive their right to bring proceedings before courts of general jurisdiction except where required by mandatory applicable law.

17.4 Each Member acknowledges that online gambling may be subject to legal restrictions in their country or region of residence. It is the Member's sole responsibility to ensure that their use of ind96 complies with all laws applicable to them. The Operator does not provide legal advice on the gambling regulations of any specific jurisdiction.

18.1 If you have any questions, concerns, or complaints regarding these Terms & Conditions or the operation of the ind96 Platform, please contact our customer support team:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available via the Platform during WIB business hours (08:00–22:00 WIB, Monday–Sunday).
• Response Time: The Operator aims to acknowledge all written enquiries within 24 hours and to provide a substantive response within 3 business days.

18.2 For responsible gaming assistance, self-exclusion requests, or urgent account security concerns, please indicate the nature of your enquiry clearly in your initial message so that it can be routed to the appropriate team without delay.